Shipping Policy

Last Updated: August 15, 2026

This Shipping Policy applies to orders placed through Ultimate Performance Prints at www.ultimateperformanceprints.com.

Shipping Rates

Standard shipping is $15 per order. 

Orders totaling $100 or more qualify for free standard shipping in lower 48 US ONLY, unless otherwise stated.

The qualifying order amount is calculated after discounts and before applicable taxes.

Certain unusually large, heavy, expedited, or special-order shipments may require additional shipping charges. If additional shipping charges are required, we will contact you before the order ships.

Shipping Carriers

We may ship orders using carriers including:

• UPS

• USPS

• FedEx

We reserve the right to select the carrier and shipping service that we believe provides the best combination of cost, reliability, and delivery time for the order.

When Orders Ship

Orders are shipped after production is complete and the order has been packaged for shipment.

Any production or turnaround time listed on our website refers to production time and does not include shipping transit time, unless specifically stated otherwise.

Once an order has completed production, we will make reasonable efforts to ship it promptly.

Delivery Times

All shipping and delivery dates are estimates unless specifically guaranteed in writing.

Delivery times may be affected by circumstances outside our control, including:

• Carrier delays

• Weather

• Holidays

• Transportation disruptions

• Incorrect or incomplete addresses

• High shipping volumes

• Other carrier-related issues

Ultimate Performance Prints cannot guarantee a specific delivery date based solely on an estimated carrier delivery date.

If you need an order by a specific date, please contact us before placing your order.

Tracking Information

When tracking information is available, it will generally be sent to the email address associated with your order.

Tracking information may take time to update after a shipping label has been created.

A shipping notification or tracking number does not necessarily mean that the carrier has already scanned or physically received the package.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your order.

If you notice an incorrect shipping address, contact us immediately at theteam@ultimateperformanceprints.com.

Address changes are not guaranteed once an order has entered the shipping process.

Additional costs resulting from an incorrect or incomplete address, including reshipping charges or carrier address-correction fees, may be the responsibility of the customer.

Lost, Delayed, or Missing Packages

If your tracking information shows unusual delays or you believe your package has been lost, please contact us at theteam@ultimateperformanceprints.com.

We will review the shipment and, when appropriate, work with the shipping carrier to investigate the issue.

Carrier investigations and claims may require additional time and documentation.

If tracking shows that a package was delivered but you cannot locate it, please first check:

• Around the delivery location

• With household members or employees

• With neighbors

• With your local carrier or delivery driver

Then contact us if you are still unable to locate the package.

Damaged Shipments

Please inspect your order when it arrives.

If an order is damaged during shipping, contact us as soon as possible at theteam@ultimateperformanceprints.com.

Please retain:

• The damaged products

• The shipping box or packaging

• Shipping labels

• Packing materials

We may request photographs of the products and packaging when reviewing a shipping-damage claim.

Do not discard damaged products or packaging until the issue has been reviewed.

Shipping Refunds

Original shipping charges are generally non-refundable once an order has shipped, except where otherwise required by applicable law or specifically approved by Ultimate Performance Prints.

If an order qualifies for a refund under our Refund Policy, any refund of shipping charges will be determined based on the circumstances of the order and the reason for the refund.

Expedited Shipping

When expedited shipping options are available, expedited shipping affects the carrier's transit time only unless expedited production is specifically included or separately agreed upon.

Purchasing expedited shipping does not automatically move an order ahead in our production schedule.

Local Pickup

If local pickup is offered as an available checkout option, customers will be notified when their order is ready.

Please do not arrive to pick up an order until you have received confirmation that the order is ready.

International Shipping

If international shipping is offered, customers are responsible for any applicable:

• Customs charges

• Import duties

• Taxes

• Brokerage fees

• Other fees imposed by the destination country or carrier

International delivery times may vary significantly due to customs processing and other factors outside our control.

Questions

For questions regarding shipping or an existing shipment, contact:

Ultimate Performance Prints
Email: theteam@ultimateperformanceprints.com